Safeguarding Your Data Across Every Engagement

1. Information We Collect

2. How We Use Your Information

We use your personal information for the following purposes:

• •To provide and manage your booking requests for events and rental accommodations.
• •To process rental applications and background checks.
• •To facilitate rent and booking payments securely.
• •To communicate with you regarding your bookings, payments, application status, or customer support requests.
• •To maintain and improve our website functionality and user experience.
• •To send you promotional information and marketing communications, with your consent where required by law.
• •To comply with legal and regulatory obligations.
• •To detect, prevent, and address fraud, security risks, and abuse.
• •To analyse trends and usage to improve our services and business operations.

3. Legal Basis for Processing Your Data

• •Your consent (e.g., marketing communications, subscription services).
• •Fulfilment of a contract or to take steps at your request before entering a contract (e.g., rental agreement, booking confirmation).
• •Compliance with legal obligations.
• •Legitimate interests pursued by us, such as business operations, security, and fraud prevention, provided such interests do not override your fundamental rights.

4. Sharing Your Information

We may share your personal information with:

• •Service Providers: Third-party companies that provide services related to payment processing, booking management, customer support, data storage, and security.
• •Business Affiliates: Our affiliated Group Companies for coordinated management of your rental and event bookings and payments across multiple enterprises.
• •Legal Entities: Law enforcement, regulators, or other authorities if required by law or in connection with legal proceedings.
• •Third-Party Platforms: If you choose to link your account with social media or other third-party platforms.
• •Prospective Buyers or Partners: In case of business transfer, merger, or acquisition, with appropriate confidentiality.

We require all third parties to protect your information according to applicable data protection laws.

5. Your Rights

Depending on your location and applicable law, you may have the following rights regarding your personal data:

• •Access your personal information held by us.
• •Request correction of inaccurate or incomplete data.
• •Request the deletion of your personal data in certain circumstances.
• •Object to or restrict the processing of your personal data.
• •Request data portability to transfer your data to another service provider.
• •Withdraw consent at any time, without affecting the lawfulness of processing before withdrawal.
• •Complain to a data protection authority if you believe your rights have been violated.

To exercise any of these rights, please contact us using the details in Section 11.

6. Data Security

We implement appropriate technical and organisational measures to safeguard your personal information from unauthorised access, disclosure, alteration, or destruction. These measures include encryption, secure payment gateways, access controls, and regular security audits. While we strive to protect your data, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

7. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to improve user experience, analyse usage, and personalise content.

Types of Cookies:

• •Essential Cookies: Necessary for website operation and enabling services.
• •Performance and Analytics Cookies: To measure site usage and improve functionality.
• •Functional Cookies: To remember user preferences and settings.
• •Marketing Cookies: To deliver relevant ads and track marketing campaigns.

You can manage cookie preferences via your browser settings or a cookie consent banner. Disabling some cookies may affect website functionality.

8. International Data Transfers

Your information may be stored and processed in countries outside your own, including countries without the same data protection laws. We take appropriate safeguards to ensure your data is protected, consistent with this Privacy Policy and legal requirements.

9. Retention of Data

We retain your personal data only as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When data is no longer needed, we delete or anonymise it securely.

10. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children without parental consent. If we discover we have collected data from a child unlawfully, we will delete it immediately.

11. Contact Us

If you have questions, concerns, or want to exercise your rights, please contact:

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements, technology, or business operations. We will notify you of significant changes by posting the updated policy with a new effective date on this page and, when appropriate, via email.